Privacy Policy

GlobalDons Limited (we) are seriously committed to protecting and respecting your privacy. For the purpose of the General Data Protection Regulation 2018 (the Act), GlobalDons Limited of 10, Fairholme Close, London N3 3EE, United Kingdom, is the data controller.

This policy (together with our Terms and Conditions) sets out the basis on which any personal data we collect from you, or that you provide to us through our website, Virtual Classroom and Private Message (as defined in our Terms and Conditions), will be processed by us.  Please read the following carefully to understand what our approach to personal data is and how we handle it.

Information we may collect from you

Depending on your level of interaction with our website and whether you choose to register, we will collect and process the following data about you:

• Information that you provide by filling in forms on www.globaldons.co.uk (our site or website). This would include name, e-mail address, phone number and any other information provided at the time we request such information, at the time of registering to use our site or posting material and comments using Virtual Classroom and Private Message. When reporting a problem with our site or in relation to a Tuition, we may also ask for information such as phone number or email address for the purpose of assisting you with your issue.
• If you contact us, we may keep a record of that correspondence.
• In the event you engage in transactions through our website, you will be asked to provide further information necessary for the execution of such transactions which will include personal information.
• We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
• Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

IP addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

Cookies

Our website uses cookies to distinguish you from other users of our website. We use cookies to track visitors, their usage and preferences. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

What we use your information for

We use information held about you in the following ways:

• To ensure that our site content is presented in the most effective manner for you and for your computer.
• To carry out our obligations under our Terms and Conditions.
• To allow you to participate in interactive features of our service (including, but not limited to Virtual Classroom and Private Message), when you choose to do so.
• To notify you about changes to our services or outcome of an issue you raised.

Disclosure of your information

We may disclose your personal information to third parties:

• If our whole business or some of the assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of www.globaldons.co.uk, our Students or Tutors, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your rights and choices

We use two third parties, on an ongoing basis to assist us with the delivery of our service - MailChimp, for our email lists and newsletter, and Paypal for our payment system. Please note with Paypal, we solely provide the user with the link to their Paypal account whereby they can manage payments associated with any transactions that they undertake on the GlobalDons website. MailChimp and Paypal keep any information that they are provided confidential and for more information, please see MailChimp's privacy policy and Paypal's privacy policy.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.

You may have certain rights in relation to personal information that we hold about you. These include the right to request access to your personal information, to request that it is erased, that its processing is restricted, or that any inaccurate personal information is rectified. You may also have the right to object to the processing of your personal information, or in some circumstances, to obtain a copy of the personal information in a machine readable format. You also have the right to complain about the use of your personal information to the Information Commissioner's Office (ICO).

Please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. if you have a query or would like to make a request.

Access to information

The Act gives you the right to access information held about you by us. You can access such information by making an access request in accordance with the Act. Such access, however, is subject to an administration fee of £10 in order to meet our costs in providing you with these details.

Your Consent and our Privacy Policy

By using our site, you consent to our online privacy policy. Any changes we may make to our privacy policy in the future will be posted on this page. It is your sole responsibility to check this policy on a regular basis.